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1. Overview of Services

IMOVE is a platform that connects users with third-party moving companies, service providers, and relocation partners.

We:

  • Provide quotes and match users with moving service providers

  • Facilitate communication between users and service providers

  • Do not directly perform moving services unless explicitly stated

As seen in similar platforms, IMOVE acts primarily as an intermediary coordinating services between users and partners.

2. Eligibility

You must:

  • Be at least 18 years old

  • Provide accurate and complete information

  • Use the Services in compliance with all applicable laws

3. User Responsibilities

By using IMOVE, you agree to:

  • Provide truthful and accurate move details

  • Maintain the confidentiality of your account

  • Use the platform only for legitimate service requests

You are solely responsible for:

  • The accuracy of inventory lists and move details

  • Reviewing and agreeing to terms from third-party movers

4. Quotes and Estimates

  • Quotes provided through IMOVE are estimates only

  • Final pricing is determined by the selected moving company

  • Prices may change based on:

    • Actual inventory

    • Access conditions

    • Additional services requested

IMOVE does not guarantee pricing or availability.

5. Third-Party Service Providers

IMOVE partners with independent moving companies (“Service Providers”).

By using our platform:

  • You acknowledge that Service Providers are independent contractors

  • IMOVE is not liable for their acts, omissions, or performance

  • Any agreement for moving services is between you and the Service Provider

6. Payments

  • Payments may be processed through IMOVE or directly with Service Providers

  • You agree to provide accurate billing information

  • Additional fees may apply based on service changes

IMOVE does not store or share payment information beyond what is necessary to complete transactions, consistent with industry practices.

7. Cancellations and Refunds

  • Cancellation policies vary by Service Provider

  • Refund eligibility is subject to the provider’s terms

  • IMOVE is not responsible for refund disputes

Users should review cancellation terms before booking.

8. Prohibited Activities

You agree NOT to:

  • Use the platform for fraudulent or unlawful purposes

  • Interfere with the operation of the Services

  • Attempt to gain unauthorized access to systems or data

9. Intellectual Property

All content on the IMOVE platform—including:

  • Logos

  • Text

  • Software

  • Design

is owned by IMOVE or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, or distribute any content without permission.

10. Privacy

Your use of the Services is also governed by our Privacy Policy.

We collect and use information to:

  • Provide and improve services

  • Communicate with users

  • Facilitate transactions

Personal data is handled securely and not sold to third parties, consistent with common industry standards.

11. Disclaimer of Warranties

IMOVE provides the Services “as is” and “as available.”

We do not guarantee:

  • Service availability

  • Accuracy of quotes

  • Performance of Service Providers

12. Limitation of Liability

To the fullest extent permitted by law, IMOVE shall not be liable for:

  • Any indirect, incidental, or consequential damages

  • Loss or damage to property handled by Service Providers

  • Delays, cancellations, or service failures

13. Indemnification

You agree to indemnify and hold harmless IMOVE from any claims, damages, or expenses arising from:

  • Your use of the Services

  • Your violation of these Terms

  • Disputes with Service Providers

14. Dispute Resolution

Any disputes shall be resolved through:

  • Good faith negotiations first

  • Binding arbitration (if applicable)

Governing law: [Insert State/Country]

15. Changes to Terms

IMOVE reserves the right to update these Terms at any time.

Continued use of the Services after changes means you accept the updated Terms.

16. Termination

We may suspend or terminate your access if:

  • You violate these Terms

  • You misuse the platform

  • Required by law

17. Contact Information

IMOVE, LLC  Compliance Department:

6 Cardinal Wy Suite 900,

St. Louis, MO 63102

Email: imovemovingsolutions@gmail.com

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